Call the billing department and find out the “daily” rate of the room and what is included. Are the box of tissues included, the meals, the toothbrush and toothpaste, meals, TV and telephone calls? Can you request not to be in a private or semi-private room? Decide what you can live with and without and bring in your own box of Kleenex and toothbrush, or save money by sharing a room with another patient. Assume everything is a-la-carte unless you are told otherwise. Make a list and ask what you can bring in from home. Be sure to document the person you spoke to, the price that was quoted and what was included.
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